Low severityauthentication
Power BI Error:
AADSTS90006
What does this error mean?
Microsoft Entra ID (Azure AD) returned a transient downstream service failure during token issuance — retry usually succeeds.
Common causes
- 1Transient outage or throttling in a downstream Entra ID dependency (token issuance backend, MFA service, or claims provider)
- 2Federated identity provider (ADFS, third-party SAML/OIDC IdP) momentarily unreachable or slow during token exchange
- 3Brief Microsoft Entra ID regional incident — often visible on the Azure Service Health / status.azure.com page
- 4Conditional Access policy evaluation timing out against an external signal source (e.g. device compliance, risk evaluation)
- 5High-volume burst of sign-ins from a single tenant hitting backend retry limits during a Power BI / Fabric refresh wave
How to fix it
- 1Retry the sign-in or refresh after 30–60 seconds — AADSTS90006 is explicitly marked retryable by Microsoft and usually clears on its own
- 2Check the Azure status page (status.azure.com) and the Microsoft 365 Service Health dashboard for an active Entra ID / Authentication incident in your region
- 3If you use a federated IdP (ADFS, Okta, Ping), verify that IdP is healthy — failures there surface as AADSTS90006 in Entra ID
- 4For Power BI scheduled refreshes or ADF pipelines: enable retry-on-failure (Power BI: configure retry; ADF: set retry count ≥ 2 with a 30-60s interval) so transient AADSTS90006 doesn't fail the whole run
- 5If the error persists for more than ~15 minutes across multiple users, open a support ticket with Microsoft including the correlation ID and timestamp from the error — this is on Microsoft's side to fix