Low severityauthentication
Power BI Error:
AADSTS220450
What does this error mean?
Sign-in blocked because the Android Chrome WebView used by the app is below Entra ID's minimum supported version.
Common causes
- 1Android System WebView component on the device is outdated or disabled
- 2Google Chrome (which provides WebView on modern Android) is severely out of date
- 3Mobile app uses an embedded WebView for sign-in instead of Custom Tabs or the Microsoft Authenticator broker
- 4Device runs an old Android version where WebView can't be updated to a supported build
- 5Managed/locked-down device where Play Store updates for WebView/Chrome are blocked by MDM policy
How to fix it
- 1Update 'Android System WebView' and 'Google Chrome' to the latest version via the Play Store on the affected device, then retry sign-in
- 2If WebView can't be updated (old Android), install Microsoft Authenticator so Entra ID uses the broker instead of the embedded WebView
- 3App developers: replace the embedded WebView auth flow with MSAL using Chrome Custom Tabs (system browser) — this is the Microsoft-recommended pattern and avoids WebView version checks entirely
- 4For MDM-managed devices: have the Intune/MDM admin allow updates for com.google.android.webview and com.android.chrome, or push a current version
- 5If the issue is limited to a Power BI Mobile / Fabric Mobile session, sign out of the app, force-stop it, update WebView+Chrome, and sign in again