Low severityauthentication
Power BI Error:
AADSTS16001, Invalid Account Tile Selected
What does this error mean?
The user picked an account tile that the session-selection logic rejected, blocking sign-in to the application.
Common causes
- 1User selected a tile for an account that doesn't satisfy the app's session_select / login_hint / domain_hint constraints
- 2Stale or conflicting session cookies in the browser causing the picker to show an account that's no longer valid for this session
- 3Race condition between multiple concurrent sign-in requests (e.g. multiple tabs hitting Power BI / Fabric at once)
- 4Application code defect: passing an inconsistent login_hint or sid parameter that doesn't match any active session
- 5Mismatch between the account selected and the tenant the app (Power BI, Fabric, ADF) is restricted to
How to fix it
- 1Sign out fully at https://login.microsoftonline.com/common/oauth2/logout and close all browser tabs, then sign back in and pick the correct account from a fresh tile list
- 2Clear cookies for login.microsoftonline.com and app.powerbi.com (or use an InPrivate / Incognito window) to drop stale session state
- 3If you maintain the app: verify that login_hint, domain_hint and sid parameters in the /authorize request actually match an existing session — remove them and let the user pick freely if uncertain
- 4Check that the account you're selecting belongs to the tenant the Power BI / Fabric / ADF resource lives in; switch tenant via the account switcher if needed
- 5If the error reproduces consistently for one user, have an Entra ID admin review their sessions in Microsoft Entra admin center → Users → Sign-in logs and revoke active sessions