Power BI Refresh Error:
251011
What does this error mean?
The Python connector timed out while attempting to establish a connection to Snowflake. The server did not respond within the configured login timeout window, indicating a network path issue or Snowflake service availability problem.
Common causes
- 1Network latency or packet loss between the client and Snowflake's regional endpoint
- 2Firewall or proxy blocking or delaying the initial TCP handshake or TLS negotiation
- 3Snowflake account URL is incorrect, routing to an unreachable endpoint
- 4login_timeout is set too low for the network conditions
- 5Snowflake service degradation or maintenance in the target region
How to fix it
- 1Increase the login timeout: snowflake.connector.connect(..., login_timeout=60).
- 2Verify the account URL is reachable: curl -I https://<account>.snowflakecomputing.com.
- 3Check that TCP port 443 is open from the client to Snowflake: telnet <account>.snowflakecomputing.com 443.
- 4Review proxy settings — ensure HTTPS_PROXY is set if required by the network.
- 5Check Snowflake's status page (status.snowflake.com) for active incidents in your region.
Frequently asked questions
Official documentation: https://github.com/snowflakedb/snowflake-connector-python/blob/main/src/snowflake/connector/errorcode.py