What causes AADSTS90072?

Resource or user account not found in tenant

How do I fix AADSTS90072?

Step 1: Check the Azure AD error lookup at login.microsoftonline.com/error for this code. Step 2: Review your application's authentication configuration in Azure portal. Step 3: Contact your Azure AD administrator if the issue persists

Medium severityauthentication

Power BI Refresh Error:
AADSTS90072

What does this error mean?

The external account that the user signs in with doesn't exist on the tenant that they signed into; so the user can't satisfy.

Common causes

1Resource or user account not found in tenant

How to fix it

1Step 1: Check the Azure AD error lookup at login.microsoftonline.com/error for this code
2Step 2: Review your application's authentication configuration in Azure portal
3Step 3: Contact your Azure AD administrator if the issue persists

Frequently asked questions

What does AADSTS90072 mean?

The external account that the user signs in with doesn't exist on the tenant that they signed into; so the user can't satisfy

How do I fix this error?

Check your application registration, token configuration, and user permissions in the Azure portal. Review Conditional Access policies if the error is policy-related.