What causes AADSTS81010?

Token or credential has expired. Malformed or invalid token/credential value

How do I fix AADSTS81010?

Step 1: Request a new authentication token and retry the operation. Step 2: Search for error code in Microsoft documentation for specific guidance

High severityauthentication

Power BI Refresh Error:
AADSTS81010

What does this error mean?

Seamless SSO failed because the user's Kerberos ticket has expired or is invalid.

Common causes

1Token or credential has expired
2Malformed or invalid token/credential value

How to fix it

1Step 1: Request a new authentication token and retry the operation
2Step 2: Search for error code in Microsoft documentation for specific guidance

Frequently asked questions

What does AADSTS81010 mean?

Seamless SSO failed because the user's Kerberos ticket has expired or is invalid.

How do I fix this error?

Check your application registration, token configuration, and user permissions in the Azure portal. Review Conditional Access policies if the error is policy-related.