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Power BI Error:
AADSTS81007

What does this error mean?

Seamless Single Sign-On is not enabled on the Azure AD (Entra ID) tenant, so the desktop SSO flow cannot complete.

Common causes

  • 1Seamless SSO was never enabled on the tenant in Azure AD Connect (Entra Connect)
  • 2Seamless SSO was disabled or removed during an Azure AD Connect upgrade or reconfiguration
  • 3The tenant migrated from AD FS or Pass-through Authentication without re-enabling Seamless SSO
  • 4Computer policy (e.g. Intranet Zone for autologon.microsoftazuread-sso.com) is pushing Kerberos tickets to a tenant that no longer accepts them
  • 5User is signing in to a different tenant than the one where Seamless SSO is configured

How to fix it

  1. 1On the Azure AD Connect server, run the Azure AD Connect wizard → 'Change user sign-in' and tick 'Enable single sign-on' to opt the tenant in to Seamless SSO
  2. 2Verify with PowerShell: import the Seamless SSO module (`C:\Program Files\Microsoft Azure Active Directory Connect\AzureADSSO.psd1`) and run `Get-AzureADSSOStatus` — the tenant should return Enabled = True
  3. 3Confirm the AZUREADSSOACC computer account exists in on-prem AD and that its Kerberos decryption key is < 30 days old; if not, rotate it via `Update-AzureADSSOForest`
  4. 4Push the GPO that adds `https://autologon.microsoftazuread-sso.com` to the Intranet zone and enables 'Allow updates to status bar via script' so browsers send the Kerberos ticket
  5. 5If Seamless SSO will not be used, remove the autologon URL from the Intranet zone GPO so clients fall back to standard interactive sign-in instead of failing with 81007

Frequently asked questions

What does AADSTS81007 mean?

The tenant isn't enabled for Seamless

How do I fix this error?

Check your application registration, token configuration, and user permissions in the Azure portal. Review Conditional Access policies if the error is policy-related.

Source · learn.microsoft.com/en-us/entra/identity-platform/reference-error-codes#aadsts-error-codes

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