Low severityauthentication
Power BI Error:
AADSTS81007
What does this error mean?
Seamless Single Sign-On is not enabled on the Azure AD (Entra ID) tenant, so the desktop SSO flow cannot complete.
Common causes
- 1Seamless SSO was never enabled on the tenant in Azure AD Connect (Entra Connect)
- 2Seamless SSO was disabled or removed during an Azure AD Connect upgrade or reconfiguration
- 3The tenant migrated from AD FS or Pass-through Authentication without re-enabling Seamless SSO
- 4Computer policy (e.g. Intranet Zone for autologon.microsoftazuread-sso.com) is pushing Kerberos tickets to a tenant that no longer accepts them
- 5User is signing in to a different tenant than the one where Seamless SSO is configured
How to fix it
- 1On the Azure AD Connect server, run the Azure AD Connect wizard → 'Change user sign-in' and tick 'Enable single sign-on' to opt the tenant in to Seamless SSO
- 2Verify with PowerShell: import the Seamless SSO module (`C:\Program Files\Microsoft Azure Active Directory Connect\AzureADSSO.psd1`) and run `Get-AzureADSSOStatus` — the tenant should return Enabled = True
- 3Confirm the AZUREADSSOACC computer account exists in on-prem AD and that its Kerberos decryption key is < 30 days old; if not, rotate it via `Update-AzureADSSOForest`
- 4Push the GPO that adds `https://autologon.microsoftazuread-sso.com` to the Intranet zone and enables 'Allow updates to status bar via script' so browsers send the Kerberos ticket
- 5If Seamless SSO will not be used, remove the autologon URL from the Intranet zone GPO so clients fall back to standard interactive sign-in instead of failing with 81007