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Low severityauthentication

Power BI Error:
AADSTS75011

What does this error mean?

SAML request specifies a RequestedAuthnContext that doesn't match the authentication method already used by the user.

Common causes

  • 1The SAML request contains a RequestedAuthnContext (e.g. urn:oasis:names:tc:SAML:2.0:ac:classes:PasswordProtectedTransport) that differs from the method the user already used to sign in
  • 2Federated user already authenticated via WIA/ADFS with urn:federation:authentication:windows, but the app requests a different AuthnContextClassRef
  • 3App requests MFA-specific context (e.g. 'X509, MultiFactor') while the existing session was established with single-factor authentication
  • 4Microsoft Entra ID passes through the IdP's original AuthnContext instead of performing a fresh authentication, causing a mismatch
  • 5forceAuthn="false" (or omitted) in the SAML request, so Entra ID reuses the cached authentication context

How to fix it

  1. 1Capture the SAML AuthnRequest (browser SAML tracer or Fiddler) and inspect the <RequestedAuthnContext> element — note the exact AuthnContextClassRef value
  2. 2If the application doesn't strictly require a specific authentication method, remove the RequestedAuthnContext element from the SAML request entirely (RequestedAuthnContext is optional)
  3. 3If the AuthnContext must be honored, set forceAuthn="true" in the SAML AuthnRequest so Entra ID performs a fresh authentication that matches the requested context
  4. 4Check the federation chain: if users come in via ADFS or another IdP, verify that the upstream IdP can issue the requested AuthnContextClassRef — otherwise change the app's required context to match what the IdP emits (e.g. urn:federation:authentication:windows for WIA)
  5. 5For MFA-related mismatches, configure a Conditional Access policy that enforces MFA instead of relying on the SAML AuthnContext, then drop the MultiFactor RequestedAuthnContext from the request

Frequently asked questions

What does AADSTS75011 mean?

The authentication method by which the user authenticated with the service doesn't match requested authentication method. To learn more, see the troubleshooting article for error AADSTS75011.

How do I fix this error?

Check your application registration, token configuration, and user permissions in the Azure portal. Review Conditional Access policies if the error is policy-related.

Source · learn.microsoft.com/en-us/troubleshoot/azure/active-directory/error-code-aadsts75011-auth-method-mismatch

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