What causes AADSTS50020?

Insufficient permissions or access denied

How do I fix AADSTS50020?

Step 1: Sign out completely and sign in again with the correct account. Step 2: Add the user as a guest/external user in the tenant via Azure AD B2B. Step 3: Search for error code in Microsoft documentation for specific guidance

High severityauthentication

Power BI Refresh Error:
AADSTS50020

What does this error mean?

Users are unauthorized to call this endpoint. User account '{email}' from identity provider '{idp}' does not exist in tenant '{tenant}' and cannot access the application '{appid}'({appName}) in that t.

Common causes

1Insufficient permissions or access denied

How to fix it

1Step 1: Sign out completely and sign in again with the correct account
2Step 2: Add the user as a guest/external user in the tenant via Azure AD B2B
3Step 3: Search for error code in Microsoft documentation for specific guidance

Frequently asked questions

What does AADSTS50020 mean?

How do I fix this error?

Check your application registration, token configuration, and user permissions in the Azure portal. Review Conditional Access policies if the error is policy-related.