What causes AADSTS50005?

Conditional Access policy blocking sign-in

How do I fix AADSTS50005?

Step 1: Review Conditional Access policies in the Azure AD portal. Step 2: Search for error code in Microsoft documentation for specific guidance

Low severityauthentication

Power BI Refresh Error:
AADSTS50005

What does this error mean?

User tried to sign in to a device from a platform not currently supported through Conditional Access policy.

Common causes

1Conditional Access policy blocking sign-in

How to fix it

1Step 1: Review Conditional Access policies in the Azure AD portal
2Step 2: Search for error code in Microsoft documentation for specific guidance

Frequently asked questions

What does AADSTS50005 mean?

User tried to sign in to a device from a platform not currently supported through Conditional Access policy.

How do I fix this error?

Check your application registration, token configuration, and user permissions in the Azure portal. Review Conditional Access policies if the error is policy-related.