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Low severityauthentication

Power BI Error:
AADSTS500011

What does this error mean?

The resource (API/app) you're authenticating against has no service principal in the target Microsoft Entra ID tenant.

Common causes

  • 1The resource application has never been consented to or installed by an admin in the target tenant, so no service principal exists
  • 2Authentication request is sent to the wrong tenant (e.g. /common or another tenant GUID instead of the tenant where the app is registered)
  • 3The resource identifier (resource URI / Application ID URI) in the token request is misspelled or points to a non-existent app
  • 4The service principal was deleted from the tenant while the application registration still exists in another directory
  • 5Multi-tenant app missing admin consent in the customer tenant — first-time sign-in by a non-admin user fails before provisioning the service principal

How to fix it

  1. 1Verify the tenant ID in your authority URL (login.microsoftonline.com/{tenant}) matches the tenant where the resource app should live — switch from /common to the explicit tenant GUID if needed
  2. 2In the target tenant, go to Microsoft Entra ID → Enterprise applications and search for the resource app (by name or Application ID); if it's missing, the service principal needs to be provisioned
  3. 3Have a Global Administrator grant tenant-wide admin consent via the consent URL: https://login.microsoftonline.com/{tenant}/adminconsent?client_id={resource-app-id} — this creates the service principal
  4. 4Confirm the resource value in your token request (scope or resource parameter) matches the Application ID URI registered on the resource app, not a typo or stale GUID
  5. 5For Power BI / Fabric / ADF / Databricks gateway scenarios: re-check that the data source's configured Entra app (e.g. service principal for Power BI API or Storage) is registered AND consented in the same tenant as the workspace

Frequently asked questions

What does AADSTS500011 mean?

The resource principal named {name} wa

How do I fix this error?

Check your application registration, token configuration, and user permissions in the Azure portal. Review Conditional Access policies if the error is policy-related.

Source · learn.microsoft.com/en-us/entra/identity-platform/reference-error-codes#aadsts-error-codes

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