What causes AADSTS16000?

Resource or user account not found in tenant

How do I fix AADSTS16000?

Step 1: Sign out completely and sign in again with the correct account. Step 2: Add the user as a guest/external user in the tenant via Azure AD B2B. Step 3: Search for error code in Microsoft documentation for specific guidance

Medium severityauthentication

Power BI Refresh Error:
AADSTS16000

What does this error mean?

User account '{EmailHidden}' from identity provider '{idp}' doesn't exist in tenant '{tenant}' and can't access the application '{appid}'({appName}) in that tenant. This account needs to be added as a.

Common causes

1Resource or user account not found in tenant

How to fix it

1Step 1: Sign out completely and sign in again with the correct account
2Step 2: Add the user as a guest/external user in the tenant via Azure AD B2B
3Step 3: Search for error code in Microsoft documentation for specific guidance

Frequently asked questions

What does AADSTS16000 mean?

How do I fix this error?

Check your application registration, token configuration, and user permissions in the Azure portal. Review Conditional Access policies if the error is policy-related.