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Power BI Refresh Error:
E_403_USR_SVC_2023

What does this error mean?

Tableau Cloud Manager returned E_403_USR_SVC_2023 (Support user cannot be updated) during a user or tenant management operation.

Common causes

  • 1The Tableau Cloud Manager API returned E_403_USR_SVC_2023: Support user cannot be updated.
  • 2The user management operation (update to support user forbidden) was rejected due to invalid request parameters or authorization constraints.
  • 3The tenant, site, or user referenced in the request does not meet the conditions required for this operation.

How to fix it

  1. 1Review the API request payload and ensure all required fields are valid.
  2. 2Verify that the authenticated caller has the necessary Tableau Cloud Manager permissions.
  3. 3Check the Tableau Cloud Manager documentation for the specific constraints of this operation.
  4. 4Inspect the full error response body for additional context beyond the error code E_403_USR_SVC_2023.

Frequently asked questions

What does E_403_USR_SVC_2023 mean in Tableau Cloud Manager?

Support user cannot be updated. This error is returned by the TCM User Methods API.

Where do I find Tableau Cloud Manager error code documentation?

See the official Tableau Cloud Manager Operation Error Codes reference at help.tableau.com.

Source · help.tableau.com/current/api/cloud-manager/en-us/docs/tcm_operation_error_codes.html

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