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High severityconnectivity

Power BI Refresh Error:
57P01

What does this error mean?

The server is shutting down and terminated the connection. Typically occurs during planned maintenance or restarts.

Common causes

  • 1Planned PostgreSQL server restart (e.g., configuration change, patch)
  • 2Cloud provider maintenance window performing a failover
  • 3pg_ctl stop or pg_terminate_backend called by an administrator

How to fix it

  1. 1Step 1: Check if the shutdown was planned — review maintenance logs or cloud provider events.
  2. 2Step 2: Add retry logic with backoff in pipelines to reconnect after the server comes back up.
  3. 3Step 3: Use a highly available setup (read replicas, Multi-AZ) to minimize downtime impact.
  4. 4Step 4: Set up monitoring alerts for admin shutdowns in MetricSign or CloudWatch.

Frequently asked questions

How do I prevent 57P01 errors in automated pipelines?

Add retry logic with exponential backoff, validate data quality before loading, and monitor pipeline failures in MetricSign to catch this error early.

Official documentation: https://www.postgresql.org/docs/current/errcodes-appendix.html

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