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Power BI Refresh Error:
28P01

What does this error mean?

The password provided during authentication does not match the stored password for the user account.

Common causes

  • 1Password was rotated in the database but not updated in the pipeline configuration or secret vault
  • 2Copy-paste error with special characters in the connection string
  • 3Credentials stored in plaintext config file are outdated

How to fix it

  1. 1Step 1: Reset or retrieve the correct password from the secrets manager (AWS Secrets Manager, Azure Key Vault, etc.).
  2. 2Step 2: Update the connection string in all pipeline configurations.
  3. 3Step 3: Test with psql: `psql -h <host> -U <user> -d <db> -W`.
  4. 4Step 4: Set up automatic secret rotation with pipeline notification to avoid this in the future.

Frequently asked questions

How do I prevent 28P01 errors in automated pipelines?

Add retry logic with exponential backoff, validate data quality before loading, and monitor pipeline failures in MetricSign to catch this error early.

Official documentation: https://www.postgresql.org/docs/current/errcodes-appendix.html

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