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High severitygateway

Power BI Refresh Error:
A gateway is required but none is configured

What does this error mean?

The dataset uses a data source that requires an on-premises data gateway, but no gateway is associated with this dataset in Power BI Service.

Common causes

  • 1The dataset was published for the first time and gateway setup was not completed in Power BI Service
  • 2The gateway that was previously associated was uninstalled or removed
  • 3The dataset was moved to a different workspace where the gateway cluster is not shared
  • 4The gateway was removed from the organization's gateway cluster by an admin
  • 5The data source connection string changed and the new connection is not mapped to any gateway source

How to fix it

  1. 1Go to Power BI Service → Settings → Datasets → select the dataset → Gateway connections
  2. 2If a gateway is available in the list, map the dataset's data source to the correct gateway source
  3. 3If no gateway appears, install the on-premises data gateway on a machine that can reach the data source
  4. 4Ensure the gateway admin has shared the gateway with your workspace or your account
  5. 5After mapping, trigger a manual refresh to verify the gateway connection is working before relying on scheduled refresh

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