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High severitygateway

Power BI Refresh Error:
DM_GWPipeline_Gateway_SpooledOperationMissing

What does this error mean?

The gateway queued a refresh job but when the processing engine tried to retrieve it, the operation was no longer in the queue. The spooled job disappeared — typically because the gateway restarted or lost its Service Bus connection between job submission and execution.

Common causes

  • 1The on-premises data gateway service restarted mid-refresh, losing the queued job
  • 2A Service Bus reconnect between job submission and execution caused the operation to be dropped
  • 3The gateway was upgraded or patched while a refresh job was waiting in the queue
  • 4A gateway cluster failover to a secondary node lost the in-flight spooled job
  • 5An antivirus or endpoint security tool terminated the gateway process during job processing

How to fix it

  1. 1Trigger a manual refresh immediately — this error is usually transient and retrying resolves it
  2. 2Check the Windows Event Log on the gateway machine for service restart or crash events at the failure time
  3. 3Ensure the gateway machine is not rebooting, patching, or restarting during scheduled refresh windows
  4. 4If the error recurs, check gateway cluster health — all nodes should be online and running the same gateway version
  5. 5Update the gateway to the latest version — Microsoft frequently fixes spooling reliability issues in gateway releases
  6. 6Use MetricSign to detect recurring gateway instability patterns across multiple datasets

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